(This is an English translation provided for your convenience. For legal reasons, the actual General Terms and Conditions for On-Site Events are in German, and available here.)

General Terms and Conditions for On-Site Events

1. Scope of Terms and Conditions

The following General Terms and Conditions (GTC) apply to all legal transactions with Vivian Dittmar, Biedersteinerstraße 4a, 80802 München, www.viviandittmar.net. Transactions can be conducted through various means: via my website, email, postal services, through my online presence, or in person.

I offer on-site events using these General Terms and Conditions (GTC). For the legal relationship between you and me regarding the use of my online presence, my GTC apply.

I publish products on the website operated by me (online presence).

My products are intended for both entrepreneurs within the meaning of § 14 BGB (German Civil Code) and consumers within the meaning of § 13 BGB. A consumer is a natural person who enters into a legal transaction primarily for purposes that are neither commercial nor attributable to their independent professional activity. An entrepreneur is any natural or legal person or a legal partnership capable of entering into legal transactions in the course of its independent professional or commercial activity.

The GTC also apply to all future business relationships, even if they are not expressly agreed upon again. Deviating GTC are only valid if I have expressly agreed to their validity in writing.

The contract language is German.

2. Contract Conclusion for On-Site Events

For the conclusion of the contract, I collect your personal data during the registration process. You acknowledge this in the terms of participation and consent in advance.

The contract for participation is concluded as follows: The binding registration in the booking constitutes your offer to conclude the contract. The confirmation of the registration by email from me or my team constitutes acceptance of the offer. Upon receipt, the contract is considered concluded.

The seminar fee is due upon conclusion of the contract.

Upon receipt of your payment, you are entitled to the provision of the service.

3. Accommodation and Catering

Separate contract with the seminar house: After booking and purchasing my on-site event, the participant directly enters into a contract regarding accommodation and catering with the seminar house specified and linked on my website. This applies even if I request information and preferences (such as single rooms, etc.) for the seminar house in advance.

4. Recordings of Events

During live events, I, the organizer, and my media representatives (photographers, etc.) make photo, audio, and video recordings in publicly accessible areas of the event venue. I use a selection of the photo recordings and excerpts from the audio and video recordings for public relations and marketing purposes. The recordings may be stored and published exclusively for these purposes:

on my website, specifically www.viviandittmar.net, www.viviandittmar.com, www.lebensweise.net,
as part of future online courses
on my social media channels, specifically AuthorVivianDittmar on Facebook,
on my YouTube channels, specifically viviandittmar and viviandittmareng,
in other media used for my public relations, such as my newsletter.

I explicitly point out that image and/or sound recordings on the internet can be accessed by anyone. Despite technical precautions, it cannot be ruled out that such individuals may reuse the photos and/or videos or share them with others.

For details, please refer to my privacy policy.

5. Right to Changes

As the responsible organizer, I reserve the right to make changes at any time regarding the content, materials, and course of the respective event to optimize the content, if necessary (for example, for substantive or methodological reasons), and as deemed reasonable for the participants.

6. Confidentiality and Privacy

Obligation for the Organizer and Her Team
I commit to maintaining confidentiality about all professional, operational, and private matters of the participant even after the conclusion of the course, which have become known to me within the scope of my professional activities. This duty of confidentiality also applies to all members of my team.

Obligation for the Participant
During the registration process, you can take note and explicitly consent to maintaining confidentiality. This includes refraining from disclosing or providing information regarding my person, my team, and all participants, either within the course, in practice groups, private workgroups, or to third parties. Such information should not include names and data but could lead to the identification of a person.

If materials are provided to participants after the respective course, participants may be seen and heard in this material. This material is subject to the confidentiality agreement of the participants and must be treated as confidential. Access data to any materials provided during the event may not be shared by the participant.

Personal experiences can be shared with other participants and third parties, but no information should be provided that could lead to the identification of the individual.

7. Provision

If materials are provided, possibly through download (video, audio, text), you may download them for your private use as many times as you wish. The materials will be available for download for at least one year. This access is personal and non-transferable. For technical questions regarding the use of the materials, please contact support[at]viviandittmar.net.

8. Legal Notice: Not Therapy, Not a Substitute for Therapy

The content on my website and the content of my events and courses, including all provided content and materials, are self-help offerings. They do not constitute medical treatment, therapy, healing, or diagnosis in the medical sense. Therefore, none of the offerings replace medical, therapeutic, or psychotherapeutic treatment. The offerings are intended for physically and mentally healthy individuals seeking to improve their quality of life. The application of the content is done at one’s own responsibility. Participants are encouraged to practice self-care as strong internal processes, feelings, and emotions may be triggered.

9. Subject of Performance and Scope of Service

Participants have the opportunity to purchase courses through my website.

The scope of my service depends on the acquired product, in this case, the on-site event.

If the on-site event is terminated early by the participant, there is no entitlement to a refund of the payment made.

Please note that all participants, as part of the on-site event, engage in intensive internal processes. These are designed by me as the organizer in such a way that each module is an inner journey that only functions as a whole. Partial participation or early departure cannot be contractually agreed upon. If, contrary to the explicit recommendation of the facilitator, an early departure occurs, it is done at the participant’s own responsibility.

10. Usage Rights for Content or Course Materials

The word and design marks of Vivian Dittmar as well as the event materials are protected by copyright. The audio, video, and PDF files, and any other materials that may be provided, may only be accessed (downloaded) and printed for personal use by the participant. All usage rights for the files and materials remain reserved to me. This means that the materials, documents, and the conveyed knowledge must not be made accessible to third parties, either free of charge or for a fee. The materials are also not intended for use in consultations by the participant.

No parts of my on-site events, videos, group calls, or materials may be photographed or recorded (neither in image nor in sound). Therefore, the creation of copies of files or prints for third parties, the transfer or forwarding of files and materials to third parties, or any other exploitation for purposes other than one’s own study, whether paid or unpaid, during and after the course, requires my explicit prior written consent. This also applies after termination, revocation, or termination of participation. Usage forms permitted by compelling legal regulations are excluded from this reservation of consent.

11. Exclusion from a Course

I reserve the right as the responsible organizer to exclude a participant from further participation if substantial reasons require it. This could be the case, for example, if there is a violation of the rules agreed upon in these terms and conditions (such as violation of the duty of confidentiality, disclosure of access data for a course, intentional disruption of my event). In this case, no costs will be refunded.

12. Right of Withdrawal

As a consumer, you have a right of withdrawal against me as the seller.

Instruction about your right of withdrawal:

If the buyer is a consumer, the following right of withdrawal applies:
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of concluding the contract. To exercise your right of withdrawal, you must inform me of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You can use the attached model withdrawal form, although it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal:

If you withdraw from this contract, I shall reimburse you all payments received from you without undue delay and in any event not later than fourteen days from the day on which I am informed about your decision to withdraw from this contract. I will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
The model withdrawal form that you can use is attached at the end of my terms and conditions.
The right to extraordinary termination remains unaffected. An extraordinary right of termination exists, in particular, if our relationship of trust is sustainably disturbed or if there is a violation of the provisions of my terms and conditions.

Course Fees:

In case of withdrawal up to 6 weeks before the start of the event, no cancellation fees will be charged, apart from a processing fee of €25.
In case of withdrawal up to 4 weeks before the start of the event, no cancellation fees will be charged, provided that participation in the on-site event is agreed upon for the following year. Otherwise, cancellation costs of 25% of the agreed fee will be incurred.
For later cancellations up to 1 week before the start of the event, a cancellation fee of 25% will be charged, provided that participation in the next on-site event is agreed upon. Otherwise, cancellation costs of 50% of the agreed fee will be incurred.
For even later cancellations, a cancellation fee of 50% will be charged if participation in the in-person event is agreed upon for the following year. Otherwise, the entire seminar fee must be paid.
If the vacated spot is taken over by another person, only a processing fee of €25 will be charged.

Please note that it is possible and advisable to take out seminar cancellation insurance.

13. Liability and Limitation of Liability

I commit as the organizer to carry out all agreed services with the utmost care and diligence to the best of my knowledge. There is no guarantee of success in providing the service at my events. I present options for action in my courses. The responsibility for implementation lies solely with the participant.

I am liable for intent and gross negligence. Furthermore, I am liable for the negligent breach of duties whose fulfillment enables the proper performance of the contract in the first place, the violation of which jeopardizes the achievement of the purpose of the contract, and on whose compliance the participant can regularly rely. In the latter case, however, I am only liable for foreseeable and contract-typical damage. I am not liable for the slight negligence of duties other than those mentioned in the preceding sentences. The above limitations of liability do not apply in the event of injury to life, body, and health. Liability under the Product Liability Act remains unaffected.

All the aforementioned limitations of liability apply equally to the employees of my team.

14. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR). The platform can be accessed by the buyer in addition to the ordinary legal process at http://ec.europa.eu/consumers/odr/. This platform serves as a point of contact for the out-of-court resolution of disputes arising from online purchase or service contracts in which a consumer is involved. I do not participate in dispute resolution proceedings.

15. Place of Jurisdiction

The place of performance for all claims arising from the contractual relationship with you as a business person is Munich.

The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Munich, provided that the customer is a merchant or has no general place of jurisdiction in Germany or in another EU member state, has moved its domicile abroad after these terms and conditions become effective, or its domicile or habitual residence is not known at the time of filing the lawsuit.

For consumers (§13 BGB), this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn.

If you are a business person, the exclusive place of jurisdiction is my place of business for all claims arising from or due to the use of my website. This also applies to persons who do not have a general place of jurisdiction in Germany or who, after the conclusion of the contract, have moved their domicile or habitual residence outside of Germany, or whose domicile or habitual residence is not known at the time the lawsuit is filed.

16. Applicable Law and Exclusion Agreement

The law of the Federal Republic of Germany applies; the provisions of the UN Convention on Contracts for the International Sale of Goods and international private law do not apply.

If you are a consumer and have your habitual residence in another country at the time of the conclusion of the contract, the application of mandatory legal provisions of that country remains unaffected by the choice of law made in sentence 1.

17. Amendment of these Terms and Conditions and Effectiveness of the Contract

These terms and conditions can be changed if there is a substantive reason for the change, such as adjusting my offers, changes in laws, or jurisprudence. In the case of significant changes that affect you, I will inform you in a timely manner about the planned changes and point out the 14-day right of withdrawal. After the deadline has expired, my new terms and conditions have become an effective part of the contract.

Effectiveness of the Terms and Conditions: If individual provisions of the contract are ineffective, the effectiveness of the remaining provisions remains unaffected, and the scope of services is adjusted to the legally permissible extent.

18. Link to Data Protection Regulations

While browsing my website and during the registration process for an event, you have the opportunity to familiarize yourself with my data protection regulations on my website; you can also find my data protection regulations here.